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RETURNS POLICY

You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc).
Please contact us as +1-647-342-0778 or email at info@bestmenuboards.com to complete your return. Provide us with detailed information such as Invoice Number, the reason for returning the product, and pictures of damages/wrong products (if applicable) will help us expedite the process.
You should expect to receive your refund within four weeks of the return date, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

SHIPPING

We can ship to virtually any address in the world, provided there are no restrictions, as some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose, the standard shipping timeframe will be approximately 7 business days.
The shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

USAGE, CARE INSTRUCTIONS & RESTRICTIONS

We recommend first wiping down your sign with windex. Your no-smudge markers will wash off with an Ammonia based window cleaner. "Mr. Clean Magic Eraser" may be used if you notice a marker shadow left on the surface. Click this link below for a full demonstration. How To Clean Video
We don't recommend that you use real chalk or any other markers except for chalk markers as it might create scratches and damages to the boards, unless it is stated. With proper care your marker board will last for many years to come.
Make sure to use plugs suitable for the wall you are drilling into when mounting your sign. Drill directly through the sign into the plugs to eliminate the possibility of the sign falling and causing injury to someone or the sign. Best Menu Boards will not be held responsible for misuse or injury.